Eliminate Distrust – Bridge the Gap Between IT and Business

One way to bridge the gap between IT and Business is eliminating distrust between the two – the Business contingent questioning the ability of IT to deliver on its promise. When IT can say YES to demands from Business, it...

15 Top Reasons Why APM Deployments Fail

APM-Generated Big Data is one of the major reasons for Application Performance Management deployments failing. APM tools are designed with the innate assumption that IT operation professionals understand how multiple tiers...

Covering A to Z – A Comprehensive, All Inclusive Real User Monitoring Solution

In today’s world, online applications and transactions power many businesses.  With our IT environments turning more and more complex, the performance of critical end user business transactions is adversely affected more...

Why Clean Up IT Accidents When They Can Be Prevented?

Managing application performance is complex and ever changing. To date, IT has been forced to react to crises as they occur and is measured by how long it takes to fix a problem – MTTR (mean time to repair) – not by how well...

Preventive IT Analytics : An Ounce of Prevention is Worth $2 Billion

Managing software application performance is complex and increasingly challenging. Surprisingly, even today, massive IT resources remain chained to ensuring applications and infrastructures are up and running smoothly, rather...

What is an ounce of prevention worth to you Mr./Ms. IT Operations Professional?

This was my first professional presentation at an industry conference where I, as the speaker, had a beer in my hand.  Instead of the usual opener along the lines of, “I guess I’m the last session between you and cocktails...