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Casestudy
IT Operations Process Consulting PDF E-mail

Defining, Implementing and sustaining the right processes to manage your IT operations are an important initiative towards becoming an efficient IT setup. This requires a phased approach and a process culture mindset.

Appnomic takes a holistic, end to end approach, applying our knowledge of how people, processes and technology interact to improve IT operations, rather than narrowly focusing on a specific standard. We begin by understanding your organization's key business objectives. We collaborate and involve your people for improved input and we drive the change of “Phased Transformation” in your Organization.

While one time Improvement is considerably easy, we focus on enabling you to implement and sustain continuous Improvement cycles.

Whether you are new to Processes or you have fairly mature Processes on ground and you want to improve further, you want to implement ITIL, COBIT or are desirous of getting aligned to ISO certifications (20000 and 27001), you can rely on us.

We have brought Process, Technology and Automation, all under our Appnomic Service Automation Platform that aids in our efforts to bring higher levels of process compliance and automation in IT operations.

For us every customer is different, with different needs. So, we have put together multiple service packages to address your needs.

Assessment: An “AS-IS” Assessment, benchmarked to IT Service Management Frameworks and International Standards.

Service Building Workshops: Enabling Programs that involve your People, at your place and delivered by our Certified Consultants. The best way to learn about Frameworks and Standards is from the people who live with it, on the ground. Our Consultants have been through much iteration of Assessments, Implementations at multiple clients across all Industry segments.

Implementation: Implementation of specific requirements delivered by our team of consultants certified on multiple Framework/Standards along with efficient program management and project governance.

Service Improvement Program: Continual Service Improvement focused program to institutionalize improvements.

 

Testimonial

“You have delivered excellent services for both managed service and filling immediate requirements for onsite consultants. You were able to quickly engage the top talent for our projects and meet schedule with high quality work. In a nutshell, I must say that Appnomic systems certainly helped us to realize higher ROI for our current IT infrastructure investments.”

Vinod Rai
Manager - Global NOC
Cypress Semiconductor Technology India Pvt Ltd.