• it process automation

Enterprise Operations Portal

OpsOne® includes a best-in-class Enterprise Portal that delivers a unified user experience. The Enterprise Portal comes with many enterprise and social/collaboration modules/portlets (like blogs, forums, calendars, comprehensive user management, etc.) that further help the enterprise to maximize collaboration and implementation / support speed.

OpsOne®’s process portal server executes the processes configured by the process designer and generates granular, task level, custom reports for each configured process. The tasks are integrated with ticketing system, as per ITIL framework requirements.

Benefits

  • Simple, single window view of productivity and SLA status
  • Tracking regulatory IT compliance simplified and made easy
  • Integration of social and collaboration tools to increase productivity