Automated Fault Remediation
DaaS completely automates documented L1 and L2 troubleshooting and remediation steps, whenever a trigger condition is met, while passing the detailed fault diagnostics information for root cause analysis to L3 resource of server, network, database, storage or application support groups. This results in shorter mean time to repair (MTTR).
Benefits
- Reduced remediation efforts - reduced downtime
- Reduced dependence on manual efforts - drastic cost cutting
